Frequently Asked Questions
Got questions about PDF Toolkit? Find answers about our security measures, file limitations, and operational structure.
Security & Privacy
Is my uploaded PDF document secure?
Yes, security is our main focus. All connections are encrypted via SSL/TLS during upload and download. We never inspect your files, and our servers run automated deletion scripts that permanently wipe all uploaded documents and generated results within 1 hour.
Who can see my uploaded documents?
No one. The file conversion and processing is fully automated via server-side routines. We do not have visual access to your documents, and we never share or distribute your data to any third parties.
Are files stored permanently or backed up?
No, we do not store any files permanently or keep backups. Every document is deleted from our secure temporary cloud servers after 1 hour. Once deleted, files are gone forever and cannot be recovered.
Limits & Compatibility
What is the maximum file upload size?
The current maximum file size limit is 30 MB. This applies to all tools (Merge, Compress, Split, JPG to PDF, Convert, etc.) to ensure servers maintain fast response times for all concurrent users.
Which file formats do you support?
We support PDF (.pdf), Microsoft Word documents (.docx, .doc), OpenOffice files (.odt), and standard image formats including JPG, JPEG, and PNG.
Can I use PDF Toolkit on my phone or tablet?
Absolutely. Our website is completely responsive and mobile-friendly. You can upload, edit, convert, and download files directly from Safari or Chrome on iOS and Android devices.
General & Pricing
Is the PDF Toolkit service free?
Yes, PDF Toolkit is 100% free to use. There are no hidden fees, subscriptions, or credit card entries required. We do not place watermarks on your output files.
Do I need to sign up or create an account?
No, you do not need to register. All tools are immediately accessible right from your browser. We don't collect emails or require profile creation.